At On Demand Engineering ("we," "us," or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the General Data Protection Regulation (GDPR) and applicable United States privacy laws.
By using our website and services, you consent to the data practices described in this policy.
Transparency
We clearly explain what data we collect and how we use it.
Security
We implement industry-standard security measures to protect your data.
Control
You have rights to access, correct, and delete your personal data.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, company name
- Professional Information: Job title, industry, project requirements
- Communication Data: Messages, inquiries, and feedback you send us
- Account Information: If you create an account, username and password
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, click patterns
- Location Data: General geographic location based on IP address
- Cookies and Tracking: See our Cookie Policy section below
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to your inquiries and send project updates
- Marketing: To send newsletters and promotional materials (with your consent)
- Analytics: To understand how visitors use our website and improve user experience
- Legal Compliance: To comply with legal obligations and protect our rights
- Security: To detect, prevent, and address technical issues and fraud
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Consent: You have given clear consent for us to process your data for specific purposes
- Contract: Processing is necessary to fulfill a contract with you
- Legal Obligation: Processing is necessary to comply with legal requirements
- Legitimate Interest: Processing is in our legitimate business interests and does not override your rights
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, email delivery)
- Business Partners: When necessary to deliver requested services
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Your Rights and Choices
GDPR Rights (EEA Users)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Request limitation of processing your data
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
US Privacy Rights
Depending on your state of residence, you may have additional rights under state privacy laws (California CCPA/CPRA, Virginia CDPA, Colorado CPA, etc.):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to delete personal information
- Right to non-discrimination for exercising privacy rights
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage and performance
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track effectiveness of marketing campaigns
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- The nature of the data and purpose for collection
- Legal, regulatory, or contractual requirements
- Our legitimate business needs
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by relevant authorities
- Other legally compliant transfer mechanisms
10. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification for significant changes
- Displaying a prominent notice on our website
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, or wish to exercise your privacy rights, please contact us:
Data Protection Officer:
On Demand Engineering
Privacy Department
For EEA Users: You have the right to lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.